Gainsight PX incident

Gainsight PX - Major Release (US1 and US2)

Major Resolved View vendor source →

Gainsight PX experienced a major incident on August 9, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 09, 2025, 09:00 AM UTC
Resolved
Aug 09, 2025, 09:00 AM UTC
Duration
—
Detected by Pingoru
Aug 09, 2025, 09:00 AM UTC

Update timeline

  1. monitoring Aug 09, 2025, 09:00 AM UTC

    Aug 9, 02:00 PDT Completed - The scheduled maintenance has been completed. Aug 8, 22:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 7, 23:07 PDT Scheduled - Maintenance Window: UTC - From 5:00 AM to 9:00 AM Saturday, 9th August 2025 CT - From 12:00 AM to 4:00 AM Saturday, 9th August 2025 Activity: Gainsight has planned a scheduled deployment of the services on the US1 and US2 Region (Major Release). During this release window, users may experience temporary unavailability of the frontend application and its APIs for certain transactions. Environment: US1 and US2 PRODUCTION