FortiSASE incident

Network Outage in Ashburn Fortinet Cloud PoP

Notice Resolved View vendor source →

FortiSASE experienced a notice incident on August 27, 2025 affecting Ashburn, VA, US (IAD-F1), lasting 1d 6h. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2025, 02:18 PM UTC
Resolved
Aug 28, 2025, 08:25 PM UTC
Duration
1d 6h
Detected by Pingoru
Aug 27, 2025, 02:18 PM UTC

Affected components

Ashburn, VA, US (IAD-F1)

Update timeline

  1. monitoring Aug 27, 2025, 02:18 PM UTC

    A network issue has been identified towards a single external ISP affecting our Ashburn PoP for customers utilizing dedicated IPs within the 209.40.109.0/24 subnet. If you have any questions regarding this incident, please contact FortiCare Support ( and reference FortiSASE Operations ticket #378267.

  2. monitoring Aug 27, 2025, 03:22 PM UTC

    Connectivity to the problematic ISP has been disabled to ensure stability while they investigate the issue. We are continuing to monitor connectivity.

  3. resolved Aug 28, 2025, 08:25 PM UTC

    Network connectivity has remained stable, incident is considered resolved.