FortiSASE incident

Singapore - Partial Network Disruption

Major Resolved View vendor source →

FortiSASE experienced a major incident on April 4, 2026 affecting Singapore (SIN-F1) and Singapore (SIN-F2) and 1 more component, lasting 16h 31m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2026, 03:19 PM UTC
Resolved
Apr 05, 2026, 07:51 AM UTC
Duration
16h 31m
Detected by Pingoru
Apr 04, 2026, 03:19 PM UTC

Affected components

Singapore (SIN-F1)Singapore (SIN-F2)Singapore (SIN-F3)

Update timeline

  1. identified Apr 04, 2026, 03:19 PM UTC

    A network issue has been identified at the Singapore PoP and is currently being investigated. Traffic has been automatically re-routed to other PoPs. If you have any questions regarding this incident, please contact FortiCare Support ( and reference FortiSASE Operations ticket #466814.

  2. identified Apr 04, 2026, 03:24 PM UTC

    The issue has been identified and the relevant team is working on the fix.

  3. monitoring Apr 04, 2026, 06:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 05, 2026, 07:51 AM UTC

    This incident has been resolved.