Resolved after 16 hours 31 minutes, affecting Singapore (SIN-F1) and Singapore (SIN-F2) and 1 more, on April 4, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Singapore (SIN-F1)Singapore (SIN-F2)Singapore (SIN-F3)
Update timeline
- identified Apr 04, 2026, 03:19 PM UTC
A network issue has been identified at the Singapore PoP and is currently being investigated. Traffic has been automatically re-routed to other PoPs. If you have any questions regarding this incident, please contact FortiCare Support ( and reference FortiSASE Operations ticket #466814.
- identified Apr 04, 2026, 03:24 PM UTC
The issue has been identified and the relevant team is working on the fix.
- monitoring Apr 04, 2026, 06:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 05, 2026, 07:51 AM UTC
This incident has been resolved.
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