FortiSASE incident

LON-G2 (GCP London) - EMS Connectivity Issues

Major Resolved View vendor source →

FortiSASE experienced a major incident on May 22, 2026 affecting Endpoint Management and London, UK (LON-G2), lasting 5h 12m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2026, 02:55 PM UTC
Resolved
May 22, 2026, 08:08 PM UTC
Duration
5h 12m
Detected by Pingoru
May 22, 2026, 02:55 PM UTC

Affected components

Endpoint ManagementLondon, UK (LON-G2)

Update timeline

  1. identified May 22, 2026, 02:55 PM UTC

    We have identified an incident impacting EMS connectivity only for the LON-G2 locations. Our engineering team are actively investigating the issue to determine the root cause and restore full service availability as quickly as possible. At this stage, the impact is limited to this specific region, and no other locations are currently affected. We will continue to provide regular updates on this status page as more information becomes available, including progress on the investigation and any remediation actions being taken. Thank you for your patience and understanding.

  2. identified May 22, 2026, 02:57 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring May 22, 2026, 06:56 PM UTC

    A fix was implemented at 15:30 UTC and we have been monitoring the results.

  4. resolved May 22, 2026, 08:08 PM UTC

    This incident has been resolved.