Resolved after 1 hour 21 minutes, affecting Endpoint Management, on September 4, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Sep 04, 2026, 10:12 PM UTC
We are currently experiencing an issue with backend infrastructure components within Frankfurt PoP which impacts the customer whose EMS is hosted in Frankfurt DC. We apologize for any inconvenience cause due to this issue and will keep updated on the progress. If you have any questions regarding this incident, please contact FortiCare Support ( and reference FortiSASE Operations ticket #599938
- monitoring Sep 04, 2026, 10:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 04, 2026, 11:33 PM UTC
This incident has been resolved.
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