FortiSASE incident

Plano PoP - Network Disruption

Critical Ongoing View vendor source →

FortiSASE is currently experiencing a critical incident affecting Plano, TX, US (DFW-F3) and Plano, Texas USA (DFW-F4), which began 1h ago. The vendor's full update timeline is below.

Started
May 12, 2026, 07:16 PM UTC
Resolved
Ongoing
Duration
● 1h 4m
Detected by Pingoru
May 12, 2026, 07:16 PM UTC

Affected components

Plano, TX, US (DFW-F3)Plano, Texas USA (DFW-F4)

Update timeline

  1. investigating May 12, 2026, 07:16 PM UTC

    A network issue has been identified at Plano PoP and is currently being investigated. Traffic has been automatically re-routed to other PoPs. If you have any questions regarding this incident, please contact FortiCare Support https://www.fortinet.com/support/contact and reference FortiSASE Operations ticket #490164.