FortiSASE incident

User Authentication Issue

Resolved after 6 hours 29 minutes, affecting Endpoint Management, on September 27, 2026.

monitoring Sep 27, 2026, 12:51 PM UTC

A fix has been implemented and we are monitoring the results.

Affected components

Endpoint Management

investigating Sep 27, 2026, 07:59 AM UTC

We are investigating reports of user authentication issues. We are actively troubleshooting the cause and will provide updates as they become available. If you have any questions regarding this incident, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #616815.
identified Sep 27, 2026, 10:37 AM UTC

The issue has been identified and a fix is being implemented.
monitoring Sep 27, 2026, 12:51 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Sep 27, 2026, 02:28 PM UTC

This incident has been resolved.

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