FortiSASE incident

Endpoint Management - Connection Errors Observed

Resolved after 7 hours 39 minutes, affecting Endpoint Management, on June 11, 2026.

investigating Jun 11, 2026, 07:07 PM UTC

We are currently investigating a connectivity issue within backend infrastructure components, affecting communication with some of the Endpoint Management Systems in USA - Santa Clara region. We Apologize for any inconvenience caused due to this issue and will keep updated on the progress. If you have any questions regarding this incident, please contact FortiCare Support https://www.fortinet.com/support/contact and reference FortiSASE Operations ticket #508478

Started
Jun 11, 2026, 07:07 PM UTC
Resolved
Jun 12, 2026, 02:47 AM UTC
Duration
7h 39m
Detected by Pingoru
Jun 11, 2026, 07:07 PM UTC

Affected components

Endpoint Management

Update timeline

  1. investigating Jun 11, 2026, 07:07 PM UTC

    We are currently investigating a connectivity issue within backend infrastructure components, affecting communication with some of the Endpoint Management Systems in USA - Santa Clara region. We Apologize for any inconvenience caused due to this issue and will keep updated on the progress. If you have any questions regarding this incident, please contact FortiCare Support https://www.fortinet.com/support/contact and reference FortiSASE Operations ticket #508478

  2. resolved Jun 12, 2026, 02:47 AM UTC

    This incident has been resolved.

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