Resolved after 2 hours 9 minutes, on May 28, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating May 28, 2026, 05:45 PM UTC
We are actively investigating an issue with DNS lookups when utilizing FortiGuard DNS (96.45.45.45, 96.45.46.46). This may result in connection failures to the Internet in cases where FortiGuard DNS is configured as the DNS server (under Configuration -> DNS within the SASE portal). If you have any questions regarding this incident, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #501065.
- monitoring May 28, 2026, 06:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 28, 2026, 07:55 PM UTC
This incident has been resolved.
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