FortiSASE incident

FortiGuard DNS Lookup Issue

Notice Ongoing View vendor source →

FortiSASE is currently experiencing a notice incident, which began 2h ago. The vendor's full update timeline is below.

Started
May 28, 2026, 05:45 PM UTC
Resolved
Ongoing
Duration
● 1h 59m
Detected by Pingoru
May 28, 2026, 05:45 PM UTC

Update timeline

  1. investigating May 28, 2026, 05:45 PM UTC

    We are actively investigating an issue with DNS lookups when utilizing FortiGuard DNS (96.45.45.45, 96.45.46.46). This may result in connection failures to the Internet in cases where FortiGuard DNS is configured as the DNS server (under Configuration -> DNS within the SASE portal). If you have any questions regarding this incident, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #501065.

  2. monitoring May 28, 2026, 06:51 PM UTC

    A fix has been implemented and we are monitoring the results.