FortiSASE experienced a notice incident on September 4, 2026 affecting FortiSASE Portal, lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
FortiSASE Portal
Update timeline
- investigating Sep 04, 2026, 07:17 PM UTC
We are currently experiencing an issue with FortiCare authentication which is affecting access to multiple FortiCloud services. This incident does not impact customer instances or data flow. However, users may be unable to log in to the FortiSASE portal as a result of this incident. If you have any questions regarding this incident, please contact FortiCare Support ( and reference FortiSASE Operations ticket #599713.
- monitoring Sep 04, 2026, 08:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 04, 2026, 09:17 PM UTC
This incident has been resolved.