FortiSASE incident
API Reachability Issue for Columbus (CMH-G2) Tenants
Resolved after 12 minutes, affecting Columbus, OH, US (CMH-G2), on August 28, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified Aug 28, 2026, 03:53 PM UTC
We are actively investigating an issue affecting API reachability for tenants hosted in Columbus (CMH-G2). Customers in this region may experience timeouts or slow page loads within the FortiSASE Portal. Dataflow is not impacted. Traffic continues to be processed and secured normally, and no user-facing connectivity loss is expected. If you have any questions regarding this incident, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #596930
- monitoring Aug 28, 2026, 04:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 28, 2026, 04:05 PM UTC
This incident has been resolved.
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