FortiSASE experienced a major incident on April 23, 2026 affecting Istanbul, Turkey (IST-F1), lasting 8h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 23, 2026, 06:53 AM UTC
A network issue has been identified at the Istanbul ist-f1 PoP and is currently being investigated. Traffic has been automatically re-routed to other PoPs. If you have any questions regarding this incident, please contact FortiCare Support https://www.fortinet.com/support/contact and reference FortiSASE Operations ticket #478728.
- identified Apr 23, 2026, 07:49 AM UTC
After further investigation, the root cause of the issue has been identified, our team is currently working to resolve this issue. Further updates will be shared as soon as we have additional details.
- monitoring Apr 23, 2026, 11:03 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 23, 2026, 11:03 AM UTC
We are continuing to monitor for any further issues.
- resolved Apr 23, 2026, 03:14 PM UTC
This incident has been resolved.