FortiSASE incident

Istanbul PoP - Partial Network Disruption

Major Resolved View vendor source →
Started
Apr 23, 2026, 06:53 AM UTC
Resolved
Apr 23, 2026, 03:14 PM UTC
Duration
8h 20m
Detected by Pingoru
Apr 23, 2026, 06:53 AM UTC

Affected components

Istanbul, Turkey (IST-F1)

Update timeline

  1. investigating Apr 23, 2026, 06:53 AM UTC

    A network issue has been identified at the Istanbul ist-f1 PoP and is currently being investigated. Traffic has been automatically re-routed to other PoPs. If you have any questions regarding this incident, please contact FortiCare Support https://www.fortinet.com/support/contact and reference FortiSASE Operations ticket #478728.

  2. identified Apr 23, 2026, 07:49 AM UTC

    After further investigation, the root cause of the issue has been identified, our team is currently working to resolve this issue. Further updates will be shared as soon as we have additional details.

  3. monitoring Apr 23, 2026, 11:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Apr 23, 2026, 11:03 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 23, 2026, 03:14 PM UTC

    This incident has been resolved.

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