FortiSASE incident
Certificate Rotation - FortiClient & SWG Connection Errors
Resolved after 19 hours 4 minutes, affecting Endpoint Management, on February 20, 2026.
Remediation has been applied to impacted tenants and we are continuing to monitor for full recovery. If you are still experiencing issues, please contact FortiCare Support and reference FortiSASE Operations ticket #438337, bug ID #1259163.
Affected components
Update timeline
- identified Feb 20, 2026, 12:49 AM UTC
We are aware of an issue related to Certificate Rotation which is causing connection errors for a small percentage of FortiClient and Secure Web Gateway (SWG) users. Our team is reviewing impacted tenants and applying remediations proactively. If you have any questions or require more rapid remediation, please contact FortiCare Support and reference FortiSASE Operations ticket #438337, bug ID #1259163.
- monitoring Feb 20, 2026, 05:47 AM UTC
Remediation has been applied to impacted tenants and we are continuing to monitor for full recovery. If you are still experiencing issues, please contact FortiCare Support and reference FortiSASE Operations ticket #438337, bug ID #1259163.
- resolved Feb 20, 2026, 07:53 PM UTC
This incident has been resolved.
Your product runs on more than FortiSASE
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services