ESET experienced a minor incident on July 4, 2025 affecting Europe, Africa, Asia Pacific and Americas, Oceania and 1 more component, lasting 3d 19h. The incident has been resolved; the full update timeline is below.
Affected components
Europe, Africa, Asia PacificAmericas, OceaniaJapanCanadaGermany
Update timeline
- identified Jul 04, 2025, 01:06 PM UTC
ESET PROTECT Web Console might be unreachable. Some login attempts might end up with "Error 503 - Service Unavailable" Our cloud services provider is working on the restoration of the services.
- monitoring Jul 06, 2025, 03:05 AM UTC
Our cloud services provider rolled out the fix and the issue has been resolved. We are monitoring the situation.
- resolved Jul 08, 2025, 08:13 AM UTC
This incident has been resolved.