ESET incident

EP | Machines hosted in cloud can't enroll

Minor Resolved View vendor source →
Started
Feb 18, 2026, 10:25 AM UTC
Resolved
Feb 18, 2026, 02:19 PM UTC
Duration
3h 53m
Detected by Pingoru
Feb 18, 2026, 10:25 AM UTC

Affected components

Europe, Africa, Asia PacificAmericas, OceaniaJapanCanadaGermany

Update timeline

  1. investigating Feb 18, 2026, 10:25 AM UTC

    Devices can't be enrolled in ESET PROTECT.

  2. identified Feb 18, 2026, 10:30 AM UTC

    Devices can't be enrolled in ESET PROTECT. We are actively working on a fix and will provide updates as they become available.

  3. identified Feb 18, 2026, 10:33 AM UTC

    A root cause of the issue has been identified, we are working on a fix

  4. identified Feb 18, 2026, 10:42 AM UTC

    A fix has been deployed by our development team. Customers are asked to verify whether the issue is resolved. Further investigation will continue if needed.

  5. monitoring Feb 18, 2026, 10:42 AM UTC

    A fix has been deployed by our development team. Customers are asked to verify whether the issue is resolved. Further investigation will continue if needed.

  6. resolved Feb 18, 2026, 02:19 PM UTC

    This incident has been resolved.

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