ESET incident

ESET PROTECT Hub outage

Critical Resolved View vendor source →

ESET experienced a critical incident on October 1, 2026 affecting ESET PROTECT Hub, lasting 18h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 05:20 PM UTC
Resolved
Oct 02, 2026, 11:51 AM UTC
Duration
18h 30m
Detected by Pingoru
Oct 01, 2026, 05:20 PM UTC

Affected components

ESET PROTECT Hub

Update timeline

  1. investigating Oct 01, 2026, 05:20 PM UTC

    ESET PROTECT Hub is experiencing major outage. Some functionality might not work as expected.

  2. monitoring Oct 01, 2026, 05:53 PM UTC

    A fix has been implemented and verified in the production environment. ESET PROTECT Hub should now be fully functional. We will continue to monitor the situation.

  3. resolved Oct 02, 2026, 11:51 AM UTC

    The issue has been confirmed resolved.