ESET experienced a major incident on July 23, 2026 affecting Americas, Oceania and Americas, Oceania and 1 more component, lasting 15h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Americas, OceaniaAmericas, OceaniaAmericas, OceaniaAmericas, OceaniaAmericas, Oceania
Update timeline
- investigating Jul 23, 2026, 04:30 PM UTC
Multiple services (ESET Protect, ESET Dynamic Threat Defense, ESET Smart Authentication (Cloud), ESET Inspect) are partially or completely unavailable in US region. We are monitoring the situation.
- monitoring Jul 24, 2026, 03:23 AM UTC
A fix has been deployed, and we are monitoring the situation.
- resolved Jul 24, 2026, 08:04 AM UTC
A fix has been deployed, according to SLA monitoring EP, EEIC and ECOS in US seem to have recovered.