ESET incident

Live Installer may fail to run

Minor Resolved View vendor source →
Started
Apr 20, 2026, 08:15 AM UTC
Resolved
Apr 20, 2026, 01:05 PM UTC
Duration
4h 50m
Detected by Pingoru
Apr 20, 2026, 08:15 AM UTC

Affected components

Europe, Africa, Asia PacificAmericas, OceaniaJapanCanadaGermany

Update timeline

  1. investigating Apr 20, 2026, 08:15 AM UTC

    Live Installers generated in ESET PROTECT may fail with the error "An invalid response received from the server". We will provide more updates in due course.

  2. monitoring Apr 20, 2026, 10:18 AM UTC

    The issue was fixed. We will continue to monitor the behavior.

  3. resolved Apr 20, 2026, 01:05 PM UTC

    The issue has been resolved.

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