ESET incident

ESET PROTECT EU: Performance degradation

Minor Resolved View vendor source →

ESET experienced a minor incident on May 4, 2026 affecting Europe, Africa, Asia Pacific, lasting 16h 57m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 02:15 PM UTC
Resolved
May 05, 2026, 07:12 AM UTC
Duration
16h 57m
Detected by Pingoru
May 04, 2026, 02:15 PM UTC

Affected components

Europe, Africa, Asia Pacific

Update timeline

  1. investigating May 04, 2026, 02:15 PM UTC

    Customers might see outdated data in their Computers page in web console.

  2. investigating May 05, 2026, 03:17 AM UTC

    Currently the performance is reportedly restored.

  3. investigating May 05, 2026, 03:18 AM UTC

    Currently the performance is reportedly restored.

  4. resolved May 05, 2026, 07:12 AM UTC

    The issue was resolved.