ESET experienced a major incident on June 3, 2026 affecting Europe, Africa, Asia Pacific and Americas, Oceania and 1 more component, lasting 12d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 03, 2026, 09:47 AM UTC
ESET PROTECT instances are experiencing degraded user interface performance, mainly within the Syslog Configuration and Integrations tabs. This issue does not impact the functionality of existing configurations.
- investigating Jun 03, 2026, 09:52 AM UTC
ESET PROTECT instances in EU and US region are experiencing degraded user interface performance, mainly within the Syslog Configuration and Integrations tabs. This issue does not impact the functionality of existing configurations.
- investigating Jun 03, 2026, 10:00 AM UTC
We are currently investigating this issue.
- identified Jun 03, 2026, 02:15 PM UTC
The root cause has been identified and we are working on a fix.
- monitoring Jun 04, 2026, 07:50 AM UTC
A fix has been deployed and we are monitoring the situation.
- resolved Jun 15, 2026, 10:30 AM UTC
The situation has now been formally resolved, and all affected services have been fully restored to normal operational status