ESET experienced a minor incident on September 21, 2026 affecting ESET LiveGuard, lasting 1d 5h. The incident has been resolved; the full update timeline is below.
Affected components
ESET LiveGuard
Update timeline
- investigating Sep 21, 2026, 06:09 AM UTC
LiveGuard service is accepting the samples, but the processing is taking much longer. Customers can expected some delay in processing. We are investigating the issue.
- monitoring Sep 21, 2026, 11:16 AM UTC
The issue affecting sample processing in ESET LiveGuard has been resolved. File analysis and processing are operating normally again, and any backlog of pending submissions has been cleared. We continue to monitor the situation.
- resolved Sep 22, 2026, 11:52 AM UTC
The issue has been resolved.