ESET incident

Enrollment of Android devices in Device Owner mode fails

Minor Resolved View vendor source →

ESET experienced a minor incident on March 13, 2026 affecting Europe, Africa, Asia Pacific and Americas, Oceania and 1 more component, lasting 6h 43m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2026, 12:20 PM UTC
Resolved
Mar 13, 2026, 07:03 PM UTC
Duration
6h 43m
Detected by Pingoru
Mar 13, 2026, 12:20 PM UTC

Affected components

Europe, Africa, Asia PacificAmericas, OceaniaJapanCanadaGermany

Update timeline

  1. investigating Mar 13, 2026, 12:20 PM UTC

    We are investigating reports of failed enrollments of Android devices in Device Owner mode. Customers may see the message "Something went wrong" when trying to enroll a device.

  2. identified Mar 13, 2026, 02:54 PM UTC

    A fix has been deployed by our development team.

  3. monitoring Mar 13, 2026, 03:08 PM UTC

    A fix has been deployed and we are monitoring the situation.

  4. resolved Mar 13, 2026, 07:03 PM UTC

    This incident has been resolved.