ESET incident
ESET PROTECT's Integration with Microsoft services is not possible.
ESET experienced a minor incident on September 24, 2026 affecting Europe, Africa, Asia Pacific and Americas, Oceania and 1 more component, lasting 6d 8h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 24, 2026, 11:08 PM UTC
Redirection to Microsoft for providing consent returns error: "Failed to create connector" We are investigating the issue.
- identified Sep 28, 2026, 08:22 AM UTC
Based on the information currently available, the issue appears to be isolated to a single customer, with no indications of a broader impact.
- identified Sep 28, 2026, 08:26 AM UTC
At this time, we have received only one report regarding this issue. While we initially considered the possibility of a broader impact, we have not received any additional reports suggesting a global issue. As there are currently no further reports, we are setting the status to Monitoring and will continue to monitor the situation.
- identified Sep 28, 2026, 08:26 AM UTC
At this time, we have received only one report regarding this issue. While we initially considered the possibility of a broader impact, we have not received any additional reports suggesting a global issue. As there are currently no further reports, we are setting the status to Monitoring and will continue to monitor the situation.
- monitoring Sep 28, 2026, 08:27 AM UTC
At this time, we have received only one report regarding this issue. While we initially considered the possibility of a broader impact, we have not received any additional reports suggesting a global issue. As there are currently no further reports, we are setting the status to Monitoring and will continue to monitor the situation.
- resolved Oct 01, 2026, 08:06 AM UTC
The issue has been resolved.