ESET experienced a major incident on August 13, 2025 affecting Europe, Africa, Asia Pacific and Americas, Oceania and 1 more component, lasting 6h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Europe, Africa, Asia PacificAmericas, OceaniaCanadaGermany
Update timeline
- investigating Aug 13, 2025, 10:08 AM UTC
We received reports that the ESET Secure Authentication portal is currently not accessible. We will investigate these reports and provide updates when new findings are available.
- investigating Aug 13, 2025, 11:18 AM UTC
The issue has been resolved. We are monitoring the situation.
- resolved Aug 13, 2025, 04:10 PM UTC
This incident has been resolved.