ESET incident

ESET Cloud Office Security is unavailable in US region

Major Resolved View vendor source →

ESET experienced a major incident on September 16, 2025 affecting Americas, Oceania and Americas, Oceania, lasting 8d 15h. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2025, 04:46 PM UTC
Resolved
Sep 25, 2025, 07:49 AM UTC
Duration
8d 15h
Detected by Pingoru
Sep 16, 2025, 04:46 PM UTC

Affected components

Americas, OceaniaAmericas, Oceania

Update timeline

  1. investigating Sep 16, 2025, 04:46 PM UTC

    We detected outage affecting all related ESET Cloud Office Security located in US region. The issue is under investigation.

  2. monitoring Sep 16, 2025, 06:49 PM UTC

    We have identified the issue and we're monitoring the situation.

  3. resolved Sep 25, 2025, 07:49 AM UTC

    This incident has been resolved.