ESET incident

ESET PROTECT: Unable to work after logging in

Minor Resolved View vendor source →

ESET experienced a minor incident on January 29, 2026 affecting Europe, Africa, Asia Pacific and Canada, lasting 23h 36m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2026, 07:43 PM UTC
Resolved
Jan 30, 2026, 07:19 PM UTC
Duration
23h 36m
Detected by Pingoru
Jan 29, 2026, 07:43 PM UTC

Affected components

Europe, Africa, Asia PacificCanada

Update timeline

  1. identified Jan 29, 2026, 07:43 PM UTC

    Some customers have reported issues after logging in to ESET PROTECT. We are actively working on a fix and will provide updates as they become available.

  2. identified Jan 30, 2026, 07:06 AM UTC

    A fix has been deployed by our development team. Customers are asked to verify whether the issue is resolved. Further investigation will continue if needed.

  3. monitoring Jan 30, 2026, 12:42 PM UTC

    The issue has been resolved. We will continue to monitor the behavior.

  4. resolved Jan 30, 2026, 07:19 PM UTC

    This incident has been resolved.