EmploymentHero experienced a minor incident on July 15, 2025 affecting Finalise Pay Run, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Finalise Pay Run
Update timeline
- investigating Jul 15, 2025, 11:29 AM UTC
We are currently investigating an issue where some users may be experiencing issues when downloading reports
- resolved Jul 15, 2025, 11:55 AM UTC
This incident has been resolved.