EmploymentHero experienced a minor incident on February 5, 2026 affecting HR Software, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
HR Software
Update timeline
- investigating Feb 05, 2026, 06:35 AM UTC
Our engineers are investigating the cause of the HR platform slowness. Thank you for your patience.
- monitoring Feb 05, 2026, 07:00 AM UTC
Our engineers have identified and resolved the issue and service is in the process of recovering. We are continuing to monitor.
- identified Feb 05, 2026, 07:08 AM UTC
Our monitoring shows this issue has returned, investigations are continuing.
- resolved Feb 05, 2026, 07:17 AM UTC
Our engineers have confirmed this issue is resolved. Thank you.