EmploymentHero incident
Managers/Admins not able to create timesheets on behalf of employees
Resolved after 1 hour 10 minutes, affecting HR Software, on August 18, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Update timeline
- investigating Aug 18, 2026, 12:08 AM UTC
We are currently investigating an issue that prevents Managers, Admins, and Owners from creating timesheets on behalf of their direct reports. Workaround: Direct employee timesheet creation remains fully operational. Employees can submit their own timesheets via web or the mobile app as normal. Our engineering team is actively working on a fix. We will post additional updates here as soon as new details are available.
- identified Aug 18, 2026, 12:45 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 18, 2026, 01:18 AM UTC
This incident has been resolved.
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