EmploymentHero incident

HR - HR system notifications not sending

Resolved after 2 hours 52 minutes, affecting HR Software, on June 1, 2026.

investigating Jun 01, 2026, 03:56 AM UTC

The majority of the backlogged notifications have now processed, though customers may continue to experience a small delay whilst our engineers continue to address root cause. Thank you for your patience.

Started
Jun 01, 2026, 01:30 AM UTC
Resolved
Jun 01, 2026, 04:22 AM UTC
Duration
2h 52m
Detected by Pingoru
Jun 01, 2026, 01:30 AM UTC

Affected components

HR Software

Update timeline

  1. investigating Jun 01, 2026, 01:30 AM UTC

    Our engineers are currently investigating an issue impacting HR platform notifications including: - Password resets - Invitations - Workflows - Payroll admin notifications We apologise for the inconvenience.

  2. investigating Jun 01, 2026, 03:56 AM UTC

    The majority of the backlogged notifications have now processed, though customers may continue to experience a small delay whilst our engineers continue to address root cause. Thank you for your patience.

  3. resolved Jun 01, 2026, 04:22 AM UTC

    This incident has been resolved.

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