EmploymentHero incident

HR - Platform slowness / intermittent error 500s

EmploymentHero is currently experiencing a major incident affecting HR Software, which began 5h ago. The vendor's full update timeline is below.

Started
Jun 01, 2026, 04:22 AM UTC
Resolved
Ongoing
Duration
● 4h 36m
Detected by Pingoru
Jun 01, 2026, 04:22 AM UTC

Affected components

HR Software

Update timeline

  1. investigating Jun 01, 2026, 04:22 AM UTC

    Our engineers are currently investigating the cause of the degraded platform performance. Thank you for your patience.

  2. investigating Jun 01, 2026, 04:49 AM UTC

    Our engineers have identified the cause and are currently working on mitigation. Thank you.

  3. identified Jun 01, 2026, 05:19 AM UTC

    Our engineers are continuing with their mitigation work. We apologise for the continued disruption.

  4. monitoring Jun 01, 2026, 05:43 AM UTC

    Our engineers have mitigated the issue and are currently monitoring.