Is EmploymentHero down?
Last checked 4m agoNo incidents right now.
EmploymentHero is operational right now. Last checked 4m ago; the most recent incident resolved 11d ago.
Real-time EmploymentHero status, recent outages, and incident history — pulled directly from EmploymentHero's official status page at https://status.employmenthero.com every 5 minutes. Pingoru tracks 26 EmploymentHero services and has captured 12 incidents in the last 90 days (98.63% uptime). Get email, Slack, Discord, or webhook alerts the moment EmploymentHero reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Create Pay RunCreate Pay RunCreate Pay RunCreate Pay RunCreate Pay Run
Timeline · 4 updates
- investigating · Jul 20, 2026, 11:48 PM UTC
We are aware of instances where employee data is not loading in the pay run and are looking into this as a matter of priority.
- identified · Jul 21, 2026, 01:08 AM UTC
The businesses impacted are those where a leave category has been deleted but is still being referenced within a pay run (for example, where a leave request has been applied using that deleted leave category). As a temporary workaround, restoring the deleted leave category will allow the pay run to load successfully.
- identified · Jul 21, 2026, 01:10 AM UTC
We are continuing to work on a fix for this issue.
- resolved · Jul 21, 2026, 01:51 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- HR Software
Timeline · 3 updates
- investigating · Jul 01, 2026, 05:04 AM UTC
We are currently experiencing an issue affecting the onboarding workflows on Employment Hero. Initial findings show that it is limited to some organisations only. We have teams investigating the issue. We will provide updates as the situation progresses.
- identified · Jul 01, 2026, 06:20 AM UTC
The team has found the cause of the issue and the developers are working on a update. In the meantime, if you encounter this issue, follow the steps below to resolve it temporarily. 1. Go into the employee file 2. Go to Pay & Compensation 3. Go to Pay Run details 4. Turn off "Synchronise with Payroll" 5. After the employee has completed their bank details, you can re-enable the sync with payroll.
- resolved · Jul 02, 2026, 12:07 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- LoginLoginLoginLoginLogin
Timeline · 3 updates
- identified · Jun 23, 2026, 07:44 AM UTC
The issue has been identified and we are currently working on a fix.
- identified · Jun 23, 2026, 07:44 AM UTC
We are continuing to work on a fix for this issue.
- resolved · Jun 23, 2026, 08:02 AM UTC
This incident has been resolved and login is back to normal.
Latest: This incident has been resolved and login is back to normal.
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- HR Software
Timeline · 3 updates
- investigating · Jun 23, 2026, 06:19 AM UTC
Currently, users are unable to access the following settings: - Recruitment - My Notifications - Leave Allowance Templates - Work Types - Classifications - Employee File Workflows We are actively investigating this issue.
- identified · Jun 23, 2026, 06:47 AM UTC
The issue has been identified and a fix is being implemented.
- resolved · Jun 23, 2026, 08:50 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- HR Software
Timeline · 3 updates
- investigating · Jun 18, 2026, 07:54 AM UTC
We are currently investigating an issue where some data points are not syncing from HR to Payroll. This appears to be affecting customers connected to both Employment Hero Payroll and Xero.
- monitoring · Jun 18, 2026, 09:32 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jun 18, 2026, 02:46 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full EmploymentHero outage history
6 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse EmploymentHero outage history →Or sign up free to get alerts when EmploymentHero breaks · 10 free monitors · No credit card
- Pay Runs not loading employee data ResolvedStarted Jul 20, 2026, 11:48 PM UTC · Resolved Jul 21, 2026, 01:51 AM UTC · 2h 3m
- Service disruption on onboarding step - Banking details (Australia HR and Payroll customers). ResolvedStarted Jul 01, 2026, 05:04 AM UTC · Resolved Jul 02, 2026, 12:07 AM UTC · 19h 2m
- Started Jun 23, 2026, 07:44 AM UTC · Resolved Jun 23, 2026, 08:02 AM UTC · 18m
- Started Jun 23, 2026, 06:19 AM UTC · Resolved Jun 23, 2026, 08:50 AM UTC · 2h 31m
- Started Jun 18, 2026, 07:54 AM UTC · Resolved Jun 18, 2026, 02:46 PM UTC · 6h 51m
- Degraded HR Platform Performance ResolvedStarted Jun 15, 2026, 01:15 AM UTC · Resolved Jun 15, 2026, 02:29 AM UTC · 1h 13m
- Started Jun 02, 2026, 04:29 AM UTC · Resolved Jun 02, 2026, 06:37 AM UTC · 2h 8m
- Started Jun 01, 2026, 04:22 AM UTC · Resolved Jun 01, 2026, 11:58 PM UTC · 19h 35m