EmploymentHero incident

HR > Payroll sync impacting expenses.

Resolved after 14 hours 2 minutes, affecting HR Software, on April 7, 2026.

monitoring Apr 07, 2026, 08:19 AM UTC

This issue has been mitigated and is currently being monitored.

Started
Apr 07, 2026, 07:28 AM UTC
Resolved
Apr 07, 2026, 09:31 PM UTC
Duration
14h 2m
Detected by Pingoru
Apr 07, 2026, 07:28 AM UTC

Affected components

HR Software

Update timeline

  1. investigating Apr 07, 2026, 07:28 AM UTC

    Our engineers are currently investigating an issue preventing the sync of timesheets between HR and EH payroll for some customers. Thank you for your patience.

  2. investigating Apr 07, 2026, 07:49 AM UTC

    Our engineers are still working to identify the cause of this issue. Thank you.

  3. monitoring Apr 07, 2026, 08:19 AM UTC

    This issue has been mitigated and is currently being monitored.

  4. resolved Apr 07, 2026, 09:31 PM UTC

    Monitoring has confirmed this issue was resolved.

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