Resolved after 4 hours 37 minutes, affecting Create Pay Run and Create Pay Run and 1 more, on September 2, 2026.
The issue has been fixed and we are now monitoring.
Affected components
Update timeline
- investigating Sep 02, 2026, 02:00 AM UTC
Hi there. We are currently experiencing an issue that prevents removing employees from a pay run. If you have tried deleting the pay run as a workaround, you may also be seeing an error with that. Our team is actively working on a fix and has already made progress. A resolution is being rolled out now and things should be back to normal soon. . We are aware of issues with not being able to remove employee from a pay run . Unable to delete pay run . Unable to finalise pay run . Unable to adjust leave
- monitoring Sep 02, 2026, 02:05 AM UTC
The issue has been fixed and we are now monitoring.
- resolved Sep 02, 2026, 06:37 AM UTC
This incident has been resolved. We apologise for any inconvenience caused.
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