EmploymentHero incident

HR - Platform Outage

Critical Resolved View vendor source →

EmploymentHero experienced a critical incident on May 7, 2026 affecting HR Software, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 08:48 AM UTC
Resolved
May 08, 2026, 09:33 AM UTC
Duration
1d
Detected by Pingoru
May 07, 2026, 08:48 AM UTC

Affected components

HR Software

Update timeline

  1. investigating May 07, 2026, 08:48 AM UTC

    We are currently investigating and issue with system performance across our platform. Our Engineers are investigating.

  2. identified May 07, 2026, 08:56 AM UTC

    Issue identified, engineers are applying a fix

  3. identified May 07, 2026, 10:33 AM UTC

    We are now experiencing a system outage and our engineers are working to rectify ASAP.

  4. identified May 07, 2026, 10:41 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring May 07, 2026, 12:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved May 08, 2026, 09:33 AM UTC

    This incident has been resolved. Thank you for your patience.