EmploymentHero incident

Data points not syncing from HR to Payroll

Major Ongoing View vendor source →

EmploymentHero is currently experiencing a major incident affecting HR Software, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 18, 2026, 07:54 AM UTC
Resolved
Ongoing
Duration
● 2h 55m
Detected by Pingoru
Jun 18, 2026, 07:54 AM UTC

Affected components

HR Software

Update timeline

  1. investigating Jun 18, 2026, 07:54 AM UTC

    We are currently investigating an issue where some data points are not syncing from HR to Payroll. This appears to be affecting customers connected to both Employment Hero Payroll and Xero.

  2. monitoring Jun 18, 2026, 09:32 AM UTC

    A fix has been implemented and we are monitoring the results.