Dovetail experienced a minor incident on September 11, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 11, 2025, 05:08 PM UTC
Type: Incident Duration: 47 minutes Affected Components: Billing & payments, Ask Dovetail, , Channels, Magic features, Authentication, Recruit, Projects, Dovetail web application → Sep 11, 17:08:00 GMT+0 - Investigating - We are currently investigating reports of slow page loads affecting some users in the US region. Pages are loading, but may take longer than expected. We’ll provide updates as soon as we have more information. Sep 11, 17:55:00 GMT+0 - Resolved - This incident has been resolved. Page loads in the US region are now performing as expected. Thanks for your patience while we worked to restore normal performance.