Dovetail incident

Intermittent errors when using Dovetail

Minor Resolved

Dovetail experienced a minor incident on May 19, 2026 affecting Dovetail web application (Projects) and Dovetail web application (Channels) and 1 more component, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 06:09 AM UTC
Resolved
May 19, 2026, 07:04 AM UTC
Duration
54m
Detected by Pingoru
May 19, 2026, 06:09 AM UTC

Affected components

Dovetail web application (Projects)Dovetail web application (Channels)IntegrationsAPIDovetail web application (Recruit)Dovetail web application (Ask Dovetail)Dovetail web application (Magic features)Dovetail web application (Billing & payments)Dovetail web application (Authentication)

Update timeline

  1. investigating May 19, 2026, 06:09 AM UTC

    Some users are occasionally seeing errors when attempting to access pages in Dovetail or when sending requests to the Dovetail API. We are currently investigating this issue.

  2. resolved May 19, 2026, 07:04 AM UTC

    We've implemented a fix and and are no longer seeing errors.