Is Dovetail down?

Last checked 6m ago
Current status
Dovetail has degraded performance

Active incident: Degraded citation outputs in Chat and Agents

Official status page: https://status.dovetailapp.com · Polled every 5 minutes · 12 components tracked

Dovetail is reporting degraded performance right now (last checked 6m ago). Services are up but slower or partially failing.

Real-time Dovetail status, recent outages, and incident history — pulled directly from Dovetail's official status page at https://status.dovetailapp.com every 5 minutes. Pingoru tracks 12 Dovetail services and has captured 19 incidents in the last 90 days (98.01% uptime). Get email, Slack, Discord, or webhook alerts the moment Dovetail reports a new incident — free for 5 monitors, no credit card.

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Dovetail uptime 98.01% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 1h 38m
    Started Jul 31, 2026, 06:40 AM UTC
    ChatAgents
    Timeline · 1 update
    • identified · Jul 31, 2026, 06:40 AM UTC

      We have identified higher than usual failure rates of citations appearing in Chat and Agent outputs. We are currently working on a fix. Thank you for your patience.

    Latest: We have identified higher than usual failure rates of citations appearing in Chat and Agent outputs. We are currently working on a fix. Thank you for your patience.

Recent outages & incidents

Past 90 days
  1. Resolved 7h 5m
    Started Jul 10, 2026, 05:26 AM UTC · Resolved Jul 10, 2026, 12:31 PM UTC
    Agents
    Timeline · 2 updates
    • investigating · Jul 10, 2026, 05:26 AM UTC

      We're investigating an issue where some customers have reported that citations are no longer showing in some responses created by agents.

    • resolved · Jul 10, 2026, 12:31 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved
    Started Jul 10, 2026, 05:26 AM UTC · Resolved Jul 10, 2026, 05:26 AM UTC
    Timeline · 1 update
    • resolved · Jul 10, 2026, 05:26 AM UTC

      Type: Incident Duration: 7 hours and 5 minutes Affected Components: Agents Jul 10, 05:26:32 GMT+0 - Investigating - We're investigating an issue where some customers have reported that citations are no longer showing in some responses created by agents. Jul 10, 12:31:36 GMT+0 - Resolved - This incident has been resolved.

    Latest: Type: Incident Duration: 7 hours and 5 minutes Affected Components: Agents Jul 10, 05:26:32 GMT+0 - Investigating - We're investigating an issue where some customers have reported …

  3. Resolved 2h 16m
    Started Jul 01, 2026, 04:49 AM UTC · Resolved Jul 01, 2026, 07:06 AM UTC
    Projects
    Timeline · 4 updates
    • investigating · Jul 01, 2026, 04:49 AM UTC

      We are currently investigating this incident.

    • identified · Jul 01, 2026, 06:27 AM UTC

      The root cause is identified and rolling out fix now.

    • monitoring · Jul 01, 2026, 07:05 AM UTC

      We implemented a fix and are currently monitoring the result.

    • resolved · Jul 01, 2026, 07:06 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved
    Started Jul 01, 2026, 04:49 AM UTC · Resolved Jul 01, 2026, 04:49 AM UTC
    Timeline · 1 update
    • resolved · Jul 01, 2026, 04:49 AM UTC

      Type: Incident Duration: 2 hours and 17 minutes Affected Components: Projects Jul 1, 04:49:29 GMT+0 - Investigating - We are currently investigating this incident. Jul 1, 06:27:19 GMT+0 - Identified - The root cause is identified and rolling out fix now. Jul 1, 07:05:47 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jul 1, 07:06:07 GMT+0 - Resolved - This incident has been resolved.

    Latest: Type: Incident Duration: 2 hours and 17 minutes Affected Components: Projects Jul 1, 04:49:29 GMT+0 - Investigating - We are currently investigating this incident. Jul 1, 06:27:19 …

  5. Resolved 1h 11m
    Started Jun 30, 2026, 01:58 AM UTC · Resolved Jun 30, 2026, 03:10 AM UTC
    Projects
    Timeline · 3 updates
    • investigating · Jun 30, 2026, 01:58 AM UTC

      We are currently investigating an issue where transcription is not working for customers using AWS as their transcription provider. If you are a workspace admin, you can check what transcription provider you're using by going to Workspace **(⋯) More → Settings → Transcription.** As a workaround, we recommend changing your transcription provider to **'Assembly AI'**. We'll provide an update as soon as we have more information.

    • monitoring · Jun 30, 2026, 02:29 AM UTC

      We implemented a fix and are currently monitoring the result.

    • resolved · Jun 30, 2026, 03:10 AM UTC

      This incident has been resolved. For any failed transcripts, please click "Retry" to re-generate the transcript. If you continue to run into any issues, please reach out to us at [[email protected]](mailto:[email protected]).

    Latest: This incident has been resolved. For any failed transcripts, please click "Retry" to re-generate the transcript. If you continue to run into any issues, please reach out to us at […

See the full Dovetail outage history

14 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 19 incidents View full outage history →