Is Dovetail down?
Last checked 6m agoActive incident: Degraded citation outputs in Chat and Agents
Dovetail is reporting degraded performance right now (last checked 6m ago). Services are up but slower or partially failing.
Real-time Dovetail status, recent outages, and incident history — pulled directly from Dovetail's official status page at https://status.dovetailapp.com every 5 minutes. Pingoru tracks 12 Dovetail services and has captured 19 incidents in the last 90 days (98.01% uptime). Get email, Slack, Discord, or webhook alerts the moment Dovetail reports a new incident — free for 5 monitors, no credit card.
Active incident 1
- ChatAgents
Timeline · 1 update
- identified · Jul 31, 2026, 06:40 AM UTC
We have identified higher than usual failure rates of citations appearing in Chat and Agent outputs. We are currently working on a fix. Thank you for your patience.
Latest: We have identified higher than usual failure rates of citations appearing in Chat and Agent outputs. We are currently working on a fix. Thank you for your patience.
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Recent outages & incidents
Past 90 days- Agents
Timeline · 2 updates
- investigating · Jul 10, 2026, 05:26 AM UTC
We're investigating an issue where some customers have reported that citations are no longer showing in some responses created by agents.
- resolved · Jul 10, 2026, 12:31 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 1 update
- resolved · Jul 10, 2026, 05:26 AM UTC
Type: Incident Duration: 7 hours and 5 minutes Affected Components: Agents Jul 10, 05:26:32 GMT+0 - Investigating - We're investigating an issue where some customers have reported that citations are no longer showing in some responses created by agents. Jul 10, 12:31:36 GMT+0 - Resolved - This incident has been resolved.
Latest: Type: Incident Duration: 7 hours and 5 minutes Affected Components: Agents Jul 10, 05:26:32 GMT+0 - Investigating - We're investigating an issue where some customers have reported …
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- Projects
Timeline · 4 updates
- investigating · Jul 01, 2026, 04:49 AM UTC
We are currently investigating this incident.
- identified · Jul 01, 2026, 06:27 AM UTC
The root cause is identified and rolling out fix now.
- monitoring · Jul 01, 2026, 07:05 AM UTC
We implemented a fix and are currently monitoring the result.
- resolved · Jul 01, 2026, 07:06 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 1 update
- resolved · Jul 01, 2026, 04:49 AM UTC
Type: Incident Duration: 2 hours and 17 minutes Affected Components: Projects Jul 1, 04:49:29 GMT+0 - Investigating - We are currently investigating this incident. Jul 1, 06:27:19 GMT+0 - Identified - The root cause is identified and rolling out fix now. Jul 1, 07:05:47 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jul 1, 07:06:07 GMT+0 - Resolved - This incident has been resolved.
Latest: Type: Incident Duration: 2 hours and 17 minutes Affected Components: Projects Jul 1, 04:49:29 GMT+0 - Investigating - We are currently investigating this incident. Jul 1, 06:27:19 …
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- Projects
Timeline · 3 updates
- investigating · Jun 30, 2026, 01:58 AM UTC
We are currently investigating an issue where transcription is not working for customers using AWS as their transcription provider. If you are a workspace admin, you can check what transcription provider you're using by going to Workspace **(⋯) More → Settings → Transcription.** As a workaround, we recommend changing your transcription provider to **'Assembly AI'**. We'll provide an update as soon as we have more information.
- monitoring · Jun 30, 2026, 02:29 AM UTC
We implemented a fix and are currently monitoring the result.
- resolved · Jun 30, 2026, 03:10 AM UTC
This incident has been resolved. For any failed transcripts, please click "Retry" to re-generate the transcript. If you continue to run into any issues, please reach out to us at [[email protected]](mailto:[email protected]).
Latest: This incident has been resolved. For any failed transcripts, please click "Retry" to re-generate the transcript. If you continue to run into any issues, please reach out to us at […
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See the full Dovetail outage history
14 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Dovetail outage history →Or sign up free to get alerts when Dovetail breaks · 10 free monitors · No credit card
- Started Jul 31, 2026, 06:40 AM UTC · ● 1h 38m
- Started Jul 10, 2026, 05:26 AM UTC · Resolved Jul 10, 2026, 12:31 PM UTC · 7h 5m
- Started Jul 10, 2026, 05:26 AM UTC · Resolved Jul 10, 2026, 05:26 AM UTC · —
- Started Jul 01, 2026, 04:49 AM UTC · Resolved Jul 01, 2026, 07:06 AM UTC · 2h 16m
- Started Jul 01, 2026, 04:49 AM UTC · Resolved Jul 01, 2026, 04:49 AM UTC · —
- Transcription issues with AWS ResolvedStarted Jun 30, 2026, 01:58 AM UTC · Resolved Jun 30, 2026, 03:10 AM UTC · 1h 11m
- Transcription issues with AWS ResolvedStarted Jun 30, 2026, 01:58 AM UTC · Resolved Jun 30, 2026, 01:58 AM UTC · —
- Started Jun 25, 2026, 03:31 AM UTC · Resolved Jun 26, 2026, 05:31 AM UTC · 1d 1h