Dovetail incident

Degraded citation availability in agent outputs

Minor Resolved

Dovetail experienced a minor incident on July 10, 2026 affecting Dovetail web application (Agents), lasting 7h 5m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 05:26 AM UTC
Resolved
Jul 10, 2026, 12:31 PM UTC
Duration
7h 5m
Detected by Pingoru
Jul 10, 2026, 05:26 AM UTC

Affected components

Dovetail web application (Agents)

Update timeline

  1. investigating Jul 10, 2026, 05:26 AM UTC

    We're investigating an issue where some customers have reported that citations are no longer showing in some responses created by agents.

  2. resolved Jul 10, 2026, 12:31 PM UTC

    This incident has been resolved.