Dovetail experienced a major incident on March 2, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Mar 02, 2026, 04:36 AM UTC
Type: Incident Duration: 56 minutes Affected Components: Magic features Mar 2, 04:36:47 GMT+0 - Identified - Contextual chat is currently down for workspaces with AI processing regions set to 'Australia'. Our team is currently working on a fix for this issue. Thank you for your patience with us. Mar 2, 05:33:16 GMT+0 - Resolved - We have released a fix for this issue. Contextual Chat is now fully operational for all AU hosted workspaces. We appreciate your patience while we resolved this. If you continue to experience any issues, please contact our team at [**[email protected]**](mailto:[email protected]) so we can look into this again.