Dovetail incident

Contextual Chat unavailable for AU Region

Major Resolved View vendor source →
Started
Mar 02, 2026, 04:36 AM UTC
Resolved
Mar 02, 2026, 04:36 AM UTC
Duration
Detected by Pingoru
Mar 02, 2026, 04:36 AM UTC

Update timeline

  1. resolved Mar 02, 2026, 04:36 AM UTC

    Type: Incident Duration: 56 minutes Affected Components: Magic features Mar 2, 04:36:47 GMT+0 - Identified - Contextual chat is currently down for workspaces with AI processing regions set to 'Australia'. Our team is currently working on a fix for this issue. Thank you for your patience with us. Mar 2, 05:33:16 GMT+0 - Resolved - We have released a fix for this issue. Contextual Chat is now fully operational for all AU hosted workspaces. We appreciate your patience while we resolved this. If you continue to experience any issues, please contact our team at [**[email protected]**](mailto:[email protected]) so we can look into this again.

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