Dovetail incident

Chat unavailable for AU region workspaces

Minor Resolved

Dovetail experienced a minor incident on June 24, 2026 affecting Dovetail web application (Magic features), lasting 2h 47m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2026, 11:04 PM UTC
Resolved
Jun 25, 2026, 01:52 AM UTC
Duration
2h 47m
Detected by Pingoru
Jun 24, 2026, 11:04 PM UTC

Affected components

Dovetail web application (Magic features)

Update timeline

  1. identified Jun 24, 2026, 11:04 PM UTC

    Chat is currently unavailable for AU region workspaces. We've identified the cause and are working on a fix — we'll share updates here as we have them.

  2. resolved Jun 25, 2026, 01:52 AM UTC

    This incident has been resolved. If you have an AU hosted workspace, we recommend performing a hard refresh of your browser before trying Chat again. If you continue to experience any issues, please reach out to us at [[email protected]](mailto:[email protected]).