Dovetail incident

Degraded citation outputs in Chat and Agents

Minor Ongoing

Dovetail is currently experiencing a minor incident affecting Dovetail web application (Chat) and Dovetail web application (Agents), which began 7h ago. The vendor's full update timeline is below.

Started
Jul 31, 2026, 06:40 AM UTC
Resolved
Ongoing
Duration
● 7h
Detected by Pingoru
Jul 31, 2026, 06:40 AM UTC

Affected components

Dovetail web application (Chat)Dovetail web application (Agents)

Update timeline

  1. identified Jul 31, 2026, 06:40 AM UTC

    We have identified higher than usual failure rates of citations appearing in Chat and Agent outputs. We are currently working on a fix. Thank you for your patience.