Dovetail experienced a minor incident on February 26, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Feb 26, 2026, 11:23 PM UTC
Type: Incident Duration: 42 minutes Affected Components: Ask Dovetail Feb 26, 23:23:33 GMT+0 - Identified - We’re currently investigating an issue affecting Ask Dovetail in Slack and Teams for customers who currently have multiple Slack or Teams connections set up to a single workspace. As a workaround, disconnect all existing connections and reconnect a single connection to Slack or Teams. Feb 27, 00:05:06 GMT+0 - Resolved - We've diagnosed the issue and confirmed that the incident has not impacted any customer workspaces. Please reach out to [[email protected]](mailto:[email protected]) if you are finding any Ask Dovetail related issues in your workspace.