Dovetail experienced a minor incident on November 18, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 18, 2025, 03:22 AM UTC
Type: Incident Duration: 1 hour and 57 minutes Affected Components: Magic features Nov 18, 03:22:26 GMT+0 - Investigating - We are currently investigating an issue where chat and agents are unable to search for some data, including any data related to projects. Nov 18, 03:51:25 GMT+0 - Identified - We've identified the root cause for this issue, and we are currently testing a fix. Nov 18, 05:09:39 GMT+0 - Monitoring - We have released the fix and are now monitoring the result. Nov 18, 05:19:21 GMT+0 - Resolved - We have released the fix and confirmed that functionality is now restored.