Dovetail incident

Speaker labels temporarily unavailable in Chat and Agents

Minor Resolved

Dovetail experienced a minor incident on June 25, 2026 affecting Dovetail web application (Chat), lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2026, 03:31 AM UTC
Resolved
Jun 26, 2026, 05:31 AM UTC
Duration
1d 1h
Detected by Pingoru
Jun 25, 2026, 03:31 AM UTC

Affected components

Dovetail web application (Chat)

Update timeline

  1. identified Jun 25, 2026, 03:31 AM UTC

    We're aware of an issue affecting speaker labels in Chat and Agents. We've temporarily disabled this feature while we work on a fix. During this time, Chat and Agents will not be able to answer questions about speaker information in transcripts.

  2. resolved Jun 26, 2026, 05:31 AM UTC

    We've now resolved the issue with speaker labelling in Chat and Agents. We've fully restored this functionality and Chat and Agents are now fully operational.