Dovetail incident

Speaker labels temporarily unavailable in Chat and Agents

Minor Ongoing

Dovetail is currently experiencing a minor incident affecting Dovetail web application (Chat), which began 2h ago. The vendor's full update timeline is below.

Started
Jun 25, 2026, 03:31 AM UTC
Resolved
Ongoing
Duration
● 2h 7m
Detected by Pingoru
Jun 25, 2026, 03:31 AM UTC

Affected components

Dovetail web application (Chat)

Update timeline

  1. identified Jun 25, 2026, 03:31 AM UTC

    We're aware of an issue affecting speaker labels in Chat and Agents. We've temporarily disabled this feature while we work on a fix. During this time, Chat and Agents will not be able to answer questions about speaker information in transcripts.