Dovetail incident
Speaker labels temporarily unavailable in Chat and Agents
Minor Ongoing
Dovetail is currently experiencing a minor incident affecting Dovetail web application (Chat), which began 2h ago. The vendor's full update timeline is below.
Affected components
Dovetail web application (Chat)
Update timeline
- identified Jun 25, 2026, 03:31 AM UTC
We're aware of an issue affecting speaker labels in Chat and Agents. We've temporarily disabled this feature while we work on a fix. During this time, Chat and Agents will not be able to answer questions about speaker information in transcripts.