Dovetail incident

Transcriptions failing for new uploads

Minor Resolved

Dovetail experienced a minor incident on October 7, 2026 affecting Dovetail web application (Projects), lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2026, 06:00 PM UTC
Resolved
Oct 07, 2026, 07:33 PM UTC
Duration
1h 33m
Detected by Pingoru
Oct 07, 2026, 06:00 PM UTC

Affected components

Dovetail web application (Projects)

Update timeline

  1. investigating Oct 07, 2026, 06:00 PM UTC

    We're investigating an issue that's stopping new transcriptions from completing. Uploaded audio and video files may show a failed or stuck transcription.

  2. resolved Oct 07, 2026, 07:33 PM UTC

    We are continuing to work on a fix for this incident.