- Detected by Pingoru
- Sep 17, 2026, 07:53 PM UTC
- Resolved
- Sep 17, 2026, 09:31 PM UTC
- Duration
- 1h 38m
Affected: Conga Sign Professional - NA
Timeline · 4 updates
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investigating Sep 17, 2026, 07:53 PM UTC
We are currently investigating reports of degraded performance affecting Sign Professional within the NA region. Customers may experience intermittent errors or slow performance. We will provide further updates as they are available.
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identified Sep 17, 2026, 08:58 PM UTC
We've identified the root cause. Our engineering teams are actively working on implementing a solution to resolve the issue. Customers may continue to experience slow performance while a fix is being deployed.
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identified Sep 17, 2026, 09:30 PM UTC
The issue has been successfully remediated, and functionality has returned to normal. We appreciate your patience while we worked to resolve this matter.
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resolved Sep 17, 2026, 09:31 PM UTC
The issue impacting {Affected Service/Product} in the {Region(s)} region(s) has been fully resolved and all affected systems have returned to normal operation.
Read the full incident report →
- Detected by Pingoru
- Sep 17, 2026, 06:04 AM UTC
- Resolved
- Sep 17, 2026, 12:41 PM UTC
- Duration
- 6h 37m
Affected: Conga Composer - EUCPQ Catalog Service - EUConga CLM - EULogin & Authentication - EUCPQ Config Service - EUConga CLM for Salesforce - EUCPQ Pricing Service - EUConga Batch - EUCPQ Administration Service - EUX-Author for Contracts - EUConga Trigger - EUCPQ Assets Service - EUMerge Service - EUCPQ Renewals Service - EUDiscovery AI - EUComposer API - EUCPQ Quote Service - EUCPQ Order Service - EUConga Sign - EUHigh Volume Merge - EU
Timeline · 3 updates
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investigating Sep 17, 2026, 06:04 AM UTC
We are currently investigating reports of Degraded Performance affecting Conga Platform within the EU region. Customers may experience intermittent errors while accessing the conga platform application and its features. We will provide further updates as they are available.
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monitoring Sep 17, 2026, 07:14 AM UTC
A fix has been implemented. Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved. Conga platform should now be accessible and functioning normally.
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resolved Sep 17, 2026, 12:41 PM UTC
The issue impacting Conga Platform in the EU region has been fully resolved and all affected systems have returned to normal operation.
Read the full incident report →
- Detected by Pingoru
- Sep 16, 2026, 11:08 AM UTC
- Resolved
- Sep 17, 2026, 12:44 PM UTC
- Duration
- 1d 1h
Affected: Conga Composer - NAConga Composer - EUConga Composer - APCPQ Catalog Service - NACPQ Catalog Service - EUCPQ Catalog Service - APConga CLM - NAConga CLM - EUConga CLM - APConga Contracts - NALogin & Authentication - NAConga Contracts - EUConga Contracts - APLogin & Authentication - EULogin & Authentication - APAC (AP)Conga Composer - FRCPQ Catalog Service - FRConga CLM - FRLogin & Authentication - FRCPQ Config Service - NACPQ Config Service - EUCPQ Config Service - APConga CLM for Salesforce - NAConga CLM for Salesforce - EUConga CLM for Salesforce - APConga Contract Intelligence - NAConga Contract Intelligence - EUConga Contract Intelligence - APConga Batch - APConga Batch - FRCPQ Config Service - FRConga CLM for Salesforce - FRConga Sign Professional - NAConga Sign Professional - EUCPQ Pricing Service - NACPQ Pricing Service - EUCPQ Pricing Service - APConga Contracts for Salesforce - NAConga Contracts for Salesforce - EUConga Contracts for Salesforce - APConga Sign Professional - APConga Trigger - APConga Trigger - FRCPQ Pricing Service - FRConga Contracts for Salesforce - FRConga Batch - NAConga Batch - EUCPQ Administration Service - NACPQ Administration Service - EUCPQ Administration Service - APConga Contracts Legacy - NAX-Author for Contracts - EUX-Author for Contracts - APConga Collaborate - APConga Collaborate - FRCPQ Administration Service - FRX-Author for Contracts - FRMerge Service Legacy - NAMerge Service Legacy - EUMerge Service Legacy - APConga Trigger - NAConga Trigger - EUCPQ Assets Service - NACPQ Assets Service - EUCPQ Assets Service - APMerge Service - NAMerge Service - EUMerge Service - APOnline Contract Collaboration - NAOnline Contract Collaboration - EUOnline Contract Collaboration - APComposer API - APComposer API - FRCPQ Assets Service - FRMerge Service - FRConga Collaborate - NAConga Collaborate - EUCPQ Renewals Service - NACPQ Renewals Service - EUCPQ Quote Service - APX-Author for Contracts - NADiscovery AI - EUDiscovery AI - APSmart Search (CLM) - NASmart Search (CLM) - EUSmart Search (CLM) - APConga Sign - APConga Sign - FRCPQ Quote Service - FRDiscovery AI - FRComposer API - NAComposer API - EUCPQ Quote Service - NATurbo Search Service - NACPQ Quote Service - EUCPQ Order Service - APDiscovery AI - NATurbo Search Service - EUTurbo Search Service - APHigh Volume Merge - APHigh Volume Merge - FRCPQ Order Service - FRConga CLM for Salesforce Smart Search - EUConga CLM for Salesforce Smart Search - APConga CLM for Salesforce Smart Search - FRCPQ Order Service - NATurbo Pricing Service - NACPQ Order Service - EUTurbo Pricing Service - EUTurbo Pricing Service - APConga Sign - NAConga Sign - EUConga CLM for Salesforce Smart Search - NAConga Grid - APTurbo Config Service - NATurbo Config Service - EUTurbo Config Service - APHigh Volume Merge - NAHigh Volume Merge - EUConga Orchestrate - APX-Author Legacy - NAX-Author Legacy - EUX-Author Legacy - APConga Grid - NAConga Grid - EUConga Orchestrate - NAConga Orchestrate - EU
Timeline · 2 updates
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monitoring Sep 16, 2026, 11:08 AM UTC
Salesforce is currently experiencing a service disruption affecting a subset of Salesforce instances. As a result, a subset of our customers whose environments depend on the impacted Salesforce instances may experience intermittent login issues or difficulty accessing the application. Customers associated with unaffected Salesforce instances are not expected to be impacted by this incident. This issue is external to our platform and is being managed by Salesforce. Our team is monitoring the situation and assessing any impact to our services. For the latest updates, please refer to the Salesforce Trust Status page, https://status.salesforce.com/incidents/20004433 We will provide additional updates if there is any material impact to our services.
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resolved Sep 17, 2026, 12:44 PM UTC
Salesforce has resolved the service disruption affecting a subset of its instances. The related intermittent login and application access issues for impacted customers have been resolved. Our services are operating normally, and no further impact is currently observed.
Read the full incident report →
- Detected by Pingoru
- Aug 31, 2026, 03:37 PM UTC
- Resolved
- Aug 31, 2026, 05:45 PM UTC
- Duration
- 2h 7m
Timeline · 1 update
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resolved Aug 31, 2026, 03:37 PM UTC
We investigated and resolved reports of delays affecting document merges in EU that occured between 1:45 PM and 2:40 PM UTC. Some customers in the EU region experienced delays or failures when generating document merges. The issue was caused by reduced processing capacity during a period of high demand. Capacity has been restored and service is operating normally. We are implementing changes to prevent a recurrence.
Read the full incident report →
- Detected by Pingoru
- Aug 25, 2026, 01:40 PM UTC
- Resolved
- Aug 25, 2026, 03:37 PM UTC
- Duration
- 1h 56m
Affected: Conga Composer - NACPQ Catalog Service - NAConga CLM - NALogin & Authentication - NACPQ Config Service - NAConga CLM for Salesforce - NACPQ Pricing Service - NAConga Contracts for Salesforce - NAConga Batch - NACPQ Administration Service - NAConga Contracts Legacy - NAConga Trigger - NACPQ Assets Service - NAMerge Service - NAConga Collaborate - NACPQ Renewals Service - NAX-Author for Contracts - NAComposer API - NACPQ Quote Service - NADiscovery AI - NACPQ Order Service - NAConga Sign - NAConga CLM for Salesforce Smart Search - NAHigh Volume Merge - NAConga Grid - NAConga Orchestrate - NA
Timeline · 5 updates
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investigating Aug 25, 2026, 01:57 PM UTC
We are currently investigating issues with failure affecting Platform Login, Composer, XAuthor within the NA Region Customers may experience a failed login. We will provide further updates as they are available.
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investigating Aug 25, 2026, 02:04 PM UTC
We are currently investigating issues with failure affecting Platform Login, Composer, CPQ, CLM, XAuthor within the NA Region Customers may experience a failed login. We will provide further updates as they are available.
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investigating Aug 25, 2026, 02:42 PM UTC
We are currently investigating issues with failure affecting Platform Login, Composer, CPQ, CLM, XAuthor within the NA Region Customers may experience a failed authentication or access to products and services. Composer Batch and Trigger are not impacted do moved them to operational. We will provide further updates as they are available.
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identified Aug 25, 2026, 03:23 PM UTC
Platform Login issue has been identified and fixed and this is causing our products to checks to start to pass. Changing to Partial outage while it catches up processing of jobs. We will provide further updates as they are available.
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resolved Aug 25, 2026, 03:37 PM UTC
The issue impacting Platform Login and Composer in the NA region(s) has been fully resolved and all affected systems have returned to normal operation.
Read the full incident report →
- Detected by Pingoru
- Aug 18, 2026, 11:25 AM UTC
- Resolved
- Aug 18, 2026, 12:53 PM UTC
- Duration
- 1h 27m
Affected: Conga Composer - NAConga Composer - EUConga Composer - APCPQ Catalog Service - NACPQ Catalog Service - EUCPQ Catalog Service - APConga CLM - NAConga CLM - EUConga CLM - APLogin & Authentication - NALogin & Authentication - EULogin & Authentication - APAC (AP)CPQ Catalog Service - FRConga CLM - FRLogin & Authentication - FRCPQ Config Service - NACPQ Config Service - EUCPQ Config Service - APConga CLM for Salesforce - NAConga CLM for Salesforce - EUConga CLM for Salesforce - APConga Batch - APCPQ Config Service - FRConga CLM for Salesforce - FRCPQ Pricing Service - NACPQ Pricing Service - EUCPQ Pricing Service - APConga Trigger - APCPQ Pricing Service - FRConga Batch - NAConga Batch - EUCPQ Administration Service - NACPQ Administration Service - EUCPQ Administration Service - APConga Collaborate - APCPQ Administration Service - FRConga Trigger - NAConga Trigger - EUCPQ Assets Service - NACPQ Assets Service - EUCPQ Assets Service - APComposer API - APCPQ Assets Service - FRConga Collaborate - NAConga Collaborate - EUCPQ Renewals Service - NACPQ Renewals Service - EUCPQ Quote Service - APDiscovery AI - EUDiscovery AI - APConga Sign - APCPQ Quote Service - FRComposer API - NAComposer API - EUCPQ Quote Service - NACPQ Quote Service - EUCPQ Order Service - APHigh Volume Merge - APCPQ Order Service - FRCPQ Order Service - NACPQ Order Service - EUConga Sign - NAConga Sign - EUConga Grid - APHigh Volume Merge - NAHigh Volume Merge - EUConga Orchestrate - APConga Grid - NAConga Grid - EUConga Orchestrate - NAConga Orchestrate - EU
Timeline · 3 updates
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investigating Aug 18, 2026, 11:25 AM UTC
We are currently investigating reports of Investigating Issue Impacting email functionality on Conga Platform. Customers may experience intermittent errors involving email functionalities. We will provide further updates as they are available.
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monitoring Aug 18, 2026, 12:05 PM UTC
A fix has been implemented. Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved. Email functionality on Conga Platform should now be accessible and functioning normally.
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resolved Aug 18, 2026, 12:53 PM UTC
The issue impacting email functionality has been fully resolved and all affected systems have returned to normal operation.
Read the full incident report →
- Detected by Pingoru
- Jul 28, 2026, 08:24 PM UTC
- Resolved
- Aug 06, 2026, 07:06 AM UTC
- Duration
- 8d 10h
Affected: Conga Contracts - NA
Timeline · 9 updates
Read the full incident report →
- Detected by Pingoru
- Jul 23, 2026, 04:48 PM UTC
- Resolved
- Jul 23, 2026, 08:44 PM UTC
- Duration
- 3h 56m
Affected: Login & Authentication - NAAzure Cloud Platform
Timeline · 3 updates
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investigating Jul 23, 2026, 04:48 PM UTC
We are currently investigating an issue affecting authentication for customers using Conga IDP as their login method. At this time, the impact is limited to Conga IDP authentication. Other supported authentication methods remain operational. Our engineering teams are actively monitoring an ongoing Azure service issue in the West US region that may be contributing to this behavior and are working to minimize customer impact. We will continue to provide updates as more information becomes available. Microsoft Azure Status: https://azure.status.microsoft/en-us/status
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identified Jul 23, 2026, 06:13 PM UTC
We continue to monitor an ongoing Azure service incident affecting the West US region. The impact remains limited to customers using Conga IDP as their authentication method. Other supported login methods continue to operate normally. Microsoft has identified the likely cause of the Azure service disruption and is actively deploying mitigation actions. We are closely monitoring recovery alongside Azure and will continue to provide updates as service restoration progresses. Microsoft Azure Status: https://azure.status.microsoft/en-us/status
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resolved Jul 23, 2026, 08:44 PM UTC
The issue affecting Conga IDP authentication has been resolved. Microsoft has completed mitigation of the Azure service disruption affecting the West US region, and our monitoring indicates that Conga IDP authentication has returned to normal operation.
Read the full incident report →
- Detected by Pingoru
- Jul 21, 2026, 05:38 PM UTC
- Resolved
- Jul 22, 2026, 07:14 AM UTC
- Duration
- 13h 35m
Affected: Conga Contracts - NA
Timeline · 2 updates
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investigating Jul 21, 2026, 05:38 PM UTC
We are currently investigating ongoing performance degradation impacting Conga Contracts in the North America (NA) region. Our Engineering team is actively working to identify the root cause and implement mitigations to restore normal service levels as quickly as possible. During this time, customers may experience slower-than-normal response times and intermittent delays when using Conga Contracts. We will continue to provide updates as more information becomes available. For real-time updates, please monitor our status page: status.conga.com
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resolved Jul 22, 2026, 07:14 AM UTC
The issue impacting Conga Contracts in the NA region has been fully resolved and system has been operating normally for the past 9 hours.
Read the full incident report →
- Detected by Pingoru
- Jul 15, 2026, 11:26 PM UTC
- Resolved
- Jul 15, 2026, 11:48 PM UTC
- Duration
- 21m
Affected: Turbo Search Service - EUTurbo Pricing Service - EUTurbo Config Service - EU
Timeline · 3 updates
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investigating Jul 15, 2026, 11:26 PM UTC
We are currently investigating an issue Turbo Production tenants in EU region. Customers may experience intermittent service disruptions and degraded application performance. We will provide further updates as they become available.
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monitoring Jul 15, 2026, 11:36 PM UTC
Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved. Users should see performance returning to normal.
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resolved Jul 15, 2026, 11:48 PM UTC
The issue impacting Turbo Product in the EU region has been fully resolved and all affected systems have returned to normal operation.
Read the full incident report →
- Detected by Pingoru
- Jun 29, 2026, 02:55 AM UTC
- Resolved
- Jun 29, 2026, 10:55 PM UTC
- Duration
- 20h
Affected: Conga Composer - NAConga Composer - EUConga Composer - AP
Timeline · 2 updates
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monitoring Jun 29, 2026, 02:55 AM UTC
Following the Composer Conga Platform 202606.1.0 release, solutions leveraging the Field Data Source parameter are failing to merge intermittently. If encountered, customers leveraging the Field Data Source parameter must add the &platformcomposer=1 parameter to their existing Composer solution. Without this change, Composer merges leveraging the Field Data Source parameter could fail. The root cause is still under investigation. Once identified, a fix will be automatically deployed. Who is affected: Composer customers leveraging the Field Data Source parameter. Required action: A Salesforce System Administrator must complete the following steps. Step 1: Identify any Composer solution(s) that include the Field Data Source parameter. Step 2: Add the &platformcomposer=1 parameter to all Composer solutions that currently include the Field Data Source parameter. Contact Conga Support if issues persist after completing these steps.
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resolved Jun 29, 2026, 10:55 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 21, 2026, 10:03 PM UTC
- Resolved
- May 22, 2026, 04:36 AM UTC
- Duration
- 6h 33m
Affected: Turbo Search Service - NATurbo Search Service - EUTurbo Pricing Service - NATurbo Pricing Service - EUTurbo Config Service - NATurbo Config Service - EU
Timeline · 4 updates
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investigating May 21, 2026, 10:03 PM UTC
Salesforce Core services are currently experiencing performance degradation, which is intermittently impacting Turbo SFDC authentication. This includes things like: Authentication and login services API endpoints Database/platform infrastructure CRM application backend services Metadata and workflow services We are closely monitoring the Salesforce outage and will provide updates as we learn more.
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investigating May 21, 2026, 11:24 PM UTC
Salesforce is still continuing to investigate the issue.
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monitoring May 22, 2026, 12:23 AM UTC
Salesforce has done rolling restarts, released connections with pre-mitigation configurations, and currently performing final validations and taking proactive actions to ensure full remediation. With the Salesforce rolling restarts, all Conga Turbo services are operation, but we are monitoring the situation actively until Salesforce outrage is fully resolved.
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resolved May 22, 2026, 04:36 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 21, 2026, 03:05 PM UTC
- Resolved
- May 21, 2026, 11:11 PM UTC
- Duration
- 8h 5m
Affected: Conga Contracts - NA
Timeline · 9 updates
Read the full incident report →
- Detected by Pingoru
- May 14, 2026, 08:15 PM UTC
- Resolved
- May 14, 2026, 09:20 PM UTC
- Duration
- 1h 5m
Affected: Conga Sign Professional - NA
Timeline · 2 updates
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investigating May 14, 2026, 08:15 PM UTC
We are currently investigating reports of service impact affecting Conga Sign Professional within the NA region. Customers may experience inability to resend transactions and the View Audit button not re-directing properly. We will provide further updates as they are available.
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resolved May 14, 2026, 09:20 PM UTC
After investigation, this is not a service-wide incident. The issues with resending transactions and the View Audit button have been confirmed as an intermittent product defect and are being addressed by Engineering as a high priority item. Affected customers should contact Conga Support for updates.
Read the full incident report →
- Detected by Pingoru
- May 11, 2026, 11:03 AM UTC
- Resolved
- May 12, 2026, 01:55 PM UTC
- Duration
- 1d 2h
Affected: Conga Contracts for Salesforce - NAConga Contracts for Salesforce - EUConga Contracts for Salesforce - AP
Timeline · 12 updates
Read the full incident report →
- Detected by Pingoru
- May 09, 2026, 01:59 PM UTC
- Resolved
- May 09, 2026, 01:59 PM UTC
- Duration
- —
Affected: Conga Sign Professional - NAConga Sign Professional - EUConga Sign Professional - AP
Timeline · 1 update
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resolved May 09, 2026, 01:59 PM UTC
Hello Conga Sign Customer, We are writing to inform you that some customers may experience issues with sending transactions or synchronization in Conga Sign Professional following our release maintenance today. If you are impacted, please reconnect your OAuth connection by following these steps: Salesforce Org → Conga Sign Setup → Org Configuration → Connect with OAuth → Reconnect Thank you, Conga Team
Read the full incident report →
- Detected by Pingoru
- Apr 20, 2026, 05:55 AM UTC
- Resolved
- Apr 20, 2026, 11:24 AM UTC
- Duration
- 5h 28m
Affected: Conga Composer - NAConga Composer - EUConga Composer - AP
Timeline · 6 updates
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investigating Apr 20, 2026, 05:55 AM UTC
We are currently investigating reports of service degradation affecting Composer in all regions. Customers may be unable to create Salesforce tasks or activities due to insufficient permissions at the moment. We will provide further updates as they are available.
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identified Apr 20, 2026, 06:57 AM UTC
We've identified the root cause of the issue impacting Conga composer. Our engineering teams are actively working on implementing a solution to resolve the issue. Customers may continue to experience failure around create Salesforce tasks or activities operations while the fix is being deployed.
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identified Apr 20, 2026, 07:59 AM UTC
Our engineering teams are continuing to implement the fix. The issue remains under active investigation and has not yet been fully resolved. Customers may continue to experience failures when creating Salesforce tasks or activities operations while remediation efforts are ongoing. We will provide the next update as soon as additional information becomes available.
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identified Apr 20, 2026, 08:57 AM UTC
The Conga team is continue to actively work on implementing the fix and remediation efforts are still in progress. We are closely monitoring the progress and will provide further updates as soon as more information becomes available. Thank you for your continued patience and understanding.
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monitoring Apr 20, 2026, 10:16 AM UTC
A fix has been implemented to address the issue, and our internal validations have completed successfully. Our teams are actively monitoring the system to ensure ongoing stability.
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resolved Apr 20, 2026, 11:24 AM UTC
The issue impacting Composer has been fully resolved and all affected systems have returned to normal operation. We appreciate your patience and understanding while we worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- Apr 02, 2026, 03:30 PM UTC
- Resolved
- Apr 02, 2026, 05:19 PM UTC
- Duration
- 1h 49m
Affected: Conga Contracts - NA
Timeline · 3 updates
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investigating Apr 02, 2026, 04:21 PM UTC
We are aware of an issue impacting Conga Contracts affecting Conga Contracts within the NA region. Customers may experience intermittent errors or an inability to access the application. We will provide further updates as they are available.
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monitoring Apr 02, 2026, 04:57 PM UTC
A fix has been implemented. Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved.
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resolved Apr 02, 2026, 05:19 PM UTC
The issue impacting Conga Contracts in the NA region has been fully resolved and all affected systems have returned to normal operation. Customers who are still experiencing issues may need to log out of their SSO account and log back in.
Read the full incident report →
- Detected by Pingoru
- Mar 21, 2026, 01:36 AM UTC
- Resolved
- Mar 21, 2026, 03:31 AM UTC
- Duration
- 1h 54m
Affected: Conga Composer - APCPQ Catalog Service - APConga CLM - APLogin & Authentication - APAC (AP)CPQ Config Service - APConga CLM for Salesforce - APConga Batch - APCPQ Pricing Service - APConga Contracts for Salesforce - APConga Trigger - APCPQ Administration Service - APX-Author for Contracts - APConga Collaborate - APCPQ Assets Service - APMerge Service - APComposer API - APCPQ Quote Service - APDiscovery AI - APConga Sign - APCPQ Order Service - APHigh Volume Merge - APConga CLM for Salesforce Smart Search - APConga Grid - APConga Orchestrate - AP
Timeline · 4 updates
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investigating Mar 21, 2026, 01:36 AM UTC
We are currently investigating the issue
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identified Mar 21, 2026, 01:59 AM UTC
The issue has been identified and a fix is being implemented.
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monitoring Mar 21, 2026, 02:55 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Mar 21, 2026, 03:31 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 19, 2026, 07:53 PM UTC
- Resolved
- Mar 19, 2026, 11:32 PM UTC
- Duration
- 3h 39m
Affected: Conga Sign Professional - NA
Timeline · 4 updates
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investigating Mar 19, 2026, 08:49 PM UTC
We are currently investigating this issue.
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identified Mar 19, 2026, 09:01 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Mar 19, 2026, 09:31 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Mar 19, 2026, 10:07 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 17, 2026, 03:30 AM UTC
- Resolved
- Mar 17, 2026, 04:22 AM UTC
- Duration
- 52m
Affected: Conga Sign - AP
Timeline · 2 updates
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investigating Mar 17, 2026, 03:30 AM UTC
We are aware of an issue impacting Conga Sign Professional service within AP region and team is working towards implementing a fix. Customers may experience intermittent errors or an inability to access the application. We will provide further updates as they are available.
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resolved Mar 17, 2026, 04:22 AM UTC
The issue impacting Conga Sign Professional service within AP region has been fully resolved and all affected systems have returned to normal operation.
Read the full incident report →
- Detected by Pingoru
- Mar 05, 2026, 06:35 AM UTC
- Resolved
- Mar 05, 2026, 07:06 AM UTC
- Duration
- 31m
Affected: Conga Composer - NAConga Composer - EUConga Composer - APCPQ Catalog Service - NACPQ Catalog Service - EUCPQ Catalog Service - APConga CLM - NAConga CLM - EUConga CLM - APLogin & Authentication - NALogin & Authentication - EULogin & Authentication - APAC (AP)CPQ Config Service - NACPQ Config Service - EUCPQ Config Service - APConga CLM for Salesforce - EUConga Batch - APCPQ Pricing Service - NACPQ Pricing Service - EUCPQ Pricing Service - APConga Contracts for Salesforce - APConga Trigger - APConga Batch - NAConga Batch - EUCPQ Administration Service - NACPQ Administration Service - EUCPQ Administration Service - APX-Author for Contracts - EUX-Author for Contracts - APConga Trigger - NAConga Trigger - EUCPQ Assets Service - NACPQ Assets Service - EUCPQ Assets Service - APMerge Service - NAMerge Service - EUMerge Service - APComposer API - APCPQ Renewals Service - NACPQ Renewals Service - EUCPQ Quote Service - APX-Author for Contracts - NADiscovery AI - EUDiscovery AI - APConga Sign - APComposer API - NAComposer API - EUCPQ Quote Service - NACPQ Quote Service - EUCPQ Order Service - APDiscovery AI - NAHigh Volume Merge - APCPQ Order Service - NACPQ Order Service - EUConga Sign - NAConga Sign - EUHigh Volume Merge - NAHigh Volume Merge - EU
Timeline · 3 updates
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investigating Mar 05, 2026, 06:35 AM UTC
We are currently investigating issues with failure affecting Platform for all the preview environments. We will provide further updates as they are available.
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investigating Mar 05, 2026, 06:56 AM UTC
The issue impacting the Platform in the NA Preview environment has been fully resolved, and all affected systems have returned to normal operation. The team is currently working on restoring the EU and AP preview environments.
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resolved Mar 05, 2026, 07:06 AM UTC
The issue impacting the Platform in the NA, EU and AP Preview environments has been fully resolved, and all affected systems have returned to normal operation.
Read the full incident report →
Critical February 23, 2026 - Detected by Pingoru
- Feb 23, 2026, 11:00 AM UTC
- Resolved
- Feb 24, 2026, 01:20 AM UTC
- Duration
- 14h 20m
Affected: X-Author for Contracts - EUX-Author for Contracts - APX-Author for Contracts - FRX-Author for Contracts - NAX-Author Legacy - NAX-Author Legacy - EUX-Author Legacy - AP
Timeline · 12 updates
Read the full incident report →
- Detected by Pingoru
- Jan 25, 2026, 03:30 AM UTC
- Resolved
- Jan 25, 2026, 05:47 AM UTC
- Duration
- 2h 17m
Affected: Login & Authentication - EULogin & Authentication - APAC (AP)
Timeline · 4 updates
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investigating Jan 25, 2026, 04:56 AM UTC
We are currently investigating issues with intermittent failure affecting Platform Login within the EU Region Customers may experience a failed login. We will provide further updates as they are available.
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identified Jan 25, 2026, 05:12 AM UTC
The issue has also impacted APAC region. The issue has been identified and is do to a timing of a certification rotation. The issue should be resolved within the hour.
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monitoring Jan 25, 2026, 05:42 AM UTC
Logins are now passing and we will continue to monitor.
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resolved Jan 25, 2026, 05:47 AM UTC
The issue impacting Platform Login in the EU and APAC has been fully resolved and all affected systems have returned to normal operation.
Read the full incident report →
- Detected by Pingoru
- Jan 24, 2026, 08:22 PM UTC
- Resolved
- Jan 24, 2026, 08:24 PM UTC
- Duration
- 1m
Affected: Conga Trigger - APConga Trigger - FRConga Trigger - NAConga Trigger - EU
Timeline · 2 updates
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investigating Jan 24, 2026, 08:22 PM UTC
Following our recent upgrade, Conga Trigger now uses OAuth instead of the legacy Session ID included in the Salesforce outbound message. To restore automation functionality, all Conga Trigger users must refresh their Salesforce Refresh Token. Steps to refresh your token: 1) Log into Salesforce as a System Administrator. 2) Open the App Launcher (upper-right, 9-dots icon). 3) In the Quick Find search box, enter: Conga Batch Setup or Conga Trigger Setup. 4) Select Conga Batch Setup or Conga Trigger Setup. 5) Open the Credentials tab. 6) Click “Update Salesforce Token.” 7) Verify that the status displays “Valid Token” in green. Please reach out to support if any further help is needed.
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resolved Jan 24, 2026, 08:24 PM UTC
This was to communicate an action required for Composer Trigger users.
Read the full incident report →
