Cisco Secure Access Outage History

Cisco Secure Access degraded · 2 active incidents View live status →

Cisco Secure Access had 76 outages in the last 2 years totaling 1h 32m of downtime — averaging 3.1 incidents per month.

There were 76 Cisco Secure Access outages since December 11, 2025 totaling 1h 32m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.sse.cisco.com

Major December 12, 2025

RA-VPN Service Degradation – London Data Center

Detected by Pingoru
Dec 12, 2025, 11:33 AM UTC
Resolved
Dec 12, 2025, 01:05 PM UTC
Duration
1h 32m
Affected: Remote Access VPN
Timeline · 3 updates
  1. investigating Dec 12, 2025, 11:33 AM UTC

    We are investigating a potential issue with the RA-VPN service affecting customers connecting to the London data center. Impacted users are receiving the error: “AAA authorization server not accessible.” Our engineering team is actively working on the issue We are coordinating with the relevant teams. We will provide updates as new information becomes available.

  2. investigating Dec 12, 2025, 11:47 AM UTC

    We are continuing our investigation to identify the cause. As a workaround, please try connecting to a different region. We will provide updates as new information becomes available.

  3. resolved Dec 12, 2025, 01:05 PM UTC

    The issue affecting RA-VPN service in London has been resolved as of 12:50 UTC. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience.

Read the full incident report →