Cisco Secure Access incident

Cisco Secure Access - SRV record resolution failures affecting LDAP and Kerberos - North America and India

Minor Ongoing View vendor source →

Cisco Secure Access is currently experiencing a minor incident affecting Virtual Appliance, which began 3h ago. The vendor's full update timeline is below.

Started
May 13, 2026, 11:29 PM UTC
Resolved
Ongoing
Duration
● 2h 36m
Detected by Pingoru
May 13, 2026, 11:29 PM UTC

Affected components

Virtual Appliance

Update timeline

  1. investigating May 13, 2026, 11:29 PM UTC

    We are investigating a potential issue involving SRV record resolution failures affecting LDAP and Kerberos services. Customers may experience intermittent login failures or be unable to access domain resources that rely on LDAP or Kerberos authentication. We appreciate your patience and understanding during this time.